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What Happens If My Package Isn’t Delivered?
MJ Online Jul 8, 2016

Once the package leaves our facilities, we have no control over it. In the event that your package is not delivered, for whatever reason, we must start an investigation with Canada Post before we can compensate you for the lost package. Unfortunately, we also have no control over how long their i......

My Address Is Wrong, What Can I Do?
MJ Online Jul 8, 2016

If your order status is still pending or processing then we may still be able to change it so please contact our sales team as quickly as you can. However, if you are unable to get in contact with anyone before your order ships, we cannot be held responsible for that. Please ensure that your addr......

Can I Change My Shipping Method and/or Address After My Order Has Been Placed?
MJ Online Jul 8, 2016

Unfortunately in most cases, no. Remember to triple-check when you're on the Checkout page to make sure that both your shipping method and address is correct. ...

When Will My Order Be Shipped?
MJ Online Sep 21, 2016

As soon as we possibly can! Once you place an order, we are usually able to ship your package within 1-2 business days. However, please keep in mind that we do deal with a very high number of orders every day and sometimes it can take a bit longer for your package to ship. Please feel free to con......

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