Generally speaking, we do not offer refunds in most scenarios. However, we are very reasonable and will always work with you to find a solution that we can both be happy with. Any refunds would be issued on a case-by-case basis and please keep in mind that we are not trying to rob you. All we want is to protect our business and ensure customer satisfaction.
If you are unsatisfied with your product, please contact our sales team. We will need you to send your product back so if you try it and you don't like it, don't consume any more of it. To reimburse you for the product, we need to get product back. Unfortunately, we are unable to cover return shipping costs should you choose to send your product back to us. If your product is defective or incorrect, please take a photo of it and e-mail it to us and we will take it from there.
Please note that all refunds by Interac e-Transfer will take up to 3-5 days to process.